bb111's Privacy Policy

01 Introduction and Scope

bb111 ("we", "our", or "platform") is a trusted online casino and betting service provider operating for users in Bangladesh. This Privacy Policy ("Policy") explains how bb111 collects, processes, stores, and protects the personal information of users of its services on the website https://bb111.cam.

By accessing our website or registering an account, you are considered to have agreed to the terms of this Privacy Policy. If you do not agree with any part of this Policy, please refrain from using our platform.

This Policy should be read together with bb111's Terms and Conditions and Responsible Gaming policy. We are always committed to the privacy and protection of personal information.

02 Information Collection

bb111 collects two types of information from users — information provided directly and information collected automatically.

Information Provided Directly

When you create an account, use our services, or contact us, we may collect the following information:

• Full name and date of birth
• Email address
• Bangladeshi mobile number (for verification purposes related to bKash, Nagad, or Rocket transactions)
• Password (stored in encrypted form — never kept in plain text)
• Payment information (mobile banking number — full card numbers are not stored)
• Identity verification documents (national ID card or passport, where applicable)
• Information provided through live chat and email support

Automatically Collected Information

When you browse our website, our systems automatically collect certain technical information:

• IP address and device identifier information
• Browser type and version
• Operating system
• Page visit time and duration
• Links clicked and pages visited
• Referral source (how you arrived at our site)
• Information obtained from cookies and similar tracking technologies

03 Purpose of Information Use

bb111 uses collected information only for the following legitimate purposes:

Service Operation and Improvement

• Account creation, verification, and management
• Processing deposits, withdrawals, and transactions
• Tracking betting history and balance
• Providing customer support and assistance
• Testing and improving platform functionality

Security and Fraud Prevention

• Ensuring account security
• Detecting and preventing fraudulent activity
• Complying with anti-money laundering (AML) regulations
• Age verification and prevention of unauthorized access

Communication and Personalized Experience

• Sending important account notifications
• Informing you about relevant promotions and offers (with opt-out option)
• Customizing services according to your preferences
• Providing responsible gambling tools and alerts

04 Information Sharing and Disclosure

bb111 never sells your personal information to third parties. However, information may be shared in the following limited circumstances:

Service Provider Partners

We work with trusted third parties to operate our platform — such as payment processors (bKash, Nagad, Rocket), game software providers, and IT service companies. These partners receive only the information necessary to provide their designated services and operate under strict confidentiality agreements.

Legal Obligations

We may be required to provide certain information to comply with court orders, government agency requests, or applicable legal obligations. In such cases, we will disclose only the information legally required.

Business Transfers

In the event of a business merger or acquisition, user information may be transferred. In such cases, the new entity will be bound by the same privacy standards and you will be notified in advance.

05 Cookies and Tracking Technologies

bb111 uses cookies and similar technologies to keep the website running smoothly and to improve your browsing experience.

Types of Cookies

• Essential Cookies: Essential for maintaining login sessions and ensuring security. These cannot be disabled.
• Functionality Cookies: Remember your preferences (such as language selection) and provide a personalized experience.
• Analytics Cookies: Used to analyze website traffic and usage patterns, which helps improve our services.
• Advertising Cookies: May be used to display relevant content.

Cookie Controls

You can disable or delete cookies by changing your browser settings. Please note that disabling essential cookies may affect some website functionality.

06 Information Security Measures

bb111 has adopted industry-standard technical and organizational security measures to protect your personal information:

• SSL/TLS Encryption: All data transmission between you and our servers is protected by 256-bit SSL encryption.
• Password Hashing: All passwords are hashed using strong cryptographic algorithms.
• Access Controls: Only authorized personnel can access specific user information.
• Regular Security Reviews: Our systems undergo regular security testing.
• Data Backup: Secure backups of data are maintained.
• Firewall Protection: Advanced firewalls and intrusion detection systems are active.

Even so, no data transmission over the internet can be guaranteed to be completely secure. The security of your account also depends in part on your own password protection. Always keep your password private and do not share it with anyone.

07 Data Retention Period

bb111 retains your personal information only for as long as it is considered necessary:

Active Accounts

All necessary information is retained while your account is active. Even after an account is closed or deactivated, some information may need to be kept for a specified period due to legal obligations.

Transaction Records

Records of financial transactions (deposits, withdrawals, betting history) are retained for a specified period in accordance with legal and regulatory requirements.

Account Deletion Requests

If you wish to delete your account and associated personal information, please contact our support team at [email protected]. Even if some information cannot be fully deleted for legal or regulatory reasons, it will be anonymized.

08 Your Rights

As a bb111 user, you have the following rights regarding your personal information:

• Right of Access: The right to request information about what data we are storing about you.
• Right of Rectification: The right to request correction of inaccurate or incomplete information.
• Right of Erasure: The right to request deletion of your information in certain circumstances.
• Right to Restrict Processing: The right to request that information processing be temporarily suspended for specific reasons.
• Right to Portability: The right to receive your information in a structured format, where applicable.
• Right to Object: The right to object to the processing of information for specific purposes.
• Marketing Opt-Out: The right to opt out of promotional communications.

To exercise these rights, please email [email protected] or contact us via 24/7 live chat. We will process your request as quickly as possible.

09 Third-Party Services and Links

The bb111 platform may contain content from various third-party game providers (PG Soft, Pragmatic Play, JILI, Spribe, Ezugi, Evolution Gaming, NetEnt, Microgaming, and others). These providers have their own privacy policies and operate independently.

For payment services, the privacy policies of bKash, Nagad, and Rocket will apply. We are not responsible for the privacy practices or content of these third-party platforms.

If our website contains links to third parties, visiting those sites will be subject to their privacy policies and bb111's privacy policy will no longer apply. We advise you to read the policies of those sites.

10 Policy Changes and Updates

bb111 reserves the right to review and update this Privacy Policy from time to time. The policy may change for the following reasons:

• Changes in legal or regulatory requirements
• Changes to our services or technology
• Need for security improvements
• Improvements based on user feedback and suggestions

For significant changes, we will send a notification to your registered email or display a clear notice on the website. Continued use of the platform after changes will be considered as your agreement to the new policy. The date of the latest update will always be shown at the top of this page.

11 Child Protection

bb111 strictly does not provide services to persons under the age of 21. Our platform is for users aged 21+ only.

We do not intentionally collect any personal information from minors. If we become aware that a minor has created an account on our platform, we will immediately close that account and delete all associated data.

If a parent or guardian believes their child has registered on our platform, please contact us at [email protected].

12 Contact & Privacy Complaints

If you have any questions, concerns, or complaints about this privacy policy, please get in touch with us:

We will endeavour to resolve your request as quickly as possible. For privacy-related complaints, we generally provide an initial response within business days and make every effort to reach a resolution promptly.

Thank you for your trust and confidence in bb111. We are always committed to protecting your privacy and keeping your information secure.