For ages 21+ only

bb111's commitment to responsible gaming

bb111 believes gaming should be enjoyable and safe. Our responsible gaming policy keeps you in control — through deposit limits, time-outs and self-exclusion.

Why gaming safety matters

Online betting and casino games are a legitimate form of entertainment — but without proper limits they can become a problem. bb111 is committed to standing by you at all times to ensure a healthy and enjoyable experience.

Know the warning signs

If you experience any of the following, it is time to take responsible gaming steps:

  • Feeling the urge to bet more to chase your losses
  • Hiding the money or time you spend on betting
  • Playing while neglecting family, work or studies
  • Opening a game to cope with stress, anxiety or loneliness
  • Wanting to stop playing but being unable to

Our safety tools

bb111 gives you a range of controls so you can always manage your own gaming.

Deposit Limits

Set a daily, weekly or monthly deposit limit. Once a limit is set it takes effect immediately. Increasing a limit takes some time to apply — reducing it is immediate. The minimum deposit at bb111 is ৳200.

Time-Out

When you feel you need a break, temporarily close your account for anywhere from 24 hours to 6 weeks. You will not be able to log in during the break — it is an effective way to step away.

Self-Exclusion

If you feel you need a longer break, use our self-exclusion feature. You can close your account for 6 months or permanently. You should not create a new account while self-exclusion is active.

Session Time Limit

Decide in advance how long you will play in one session. You will receive a notification when your session time limit is reached. This reminds you how much time you have spent.

Transaction History

View all your deposits, withdrawals and betting activity at any time. This feature is very helpful for staying transparent and understanding your own spending.

24/7 Bengali Support

Our Bengali-speaking support team is available around the clock for any issue. Contact us via live chat for any questions related to responsible gaming.

21+

Age Restriction

bb111 is for players aged 21 and over only. Age is verified at registration. Allowing minors to play is strictly prohibited.

  • Age verification is mandatory at every registration
  • Accounts belonging to minors are closed immediately
  • Use a PIN or password to protect family members' access to your account
  • Keep devices and login details away from children and teenagers

How to activate self-exclusion

01

Log in to your account

Access your account on bb111 and go to your profile settings.

02

Responsible Gaming menu

Find the "Responsible Gaming" section in your settings.

03

Choose a duration

Select a self-exclusion period that suits your needs — 6 months, 1 year or permanent.

04

Confirm

After confirmation, self-exclusion will take effect immediately and you will receive a confirmation by email.

For self-exclusion assistance, contact us directly via live chat or at [email protected].

Deposit and withdrawal limits

Financial control is an important part of responsible gaming. The following limits apply at bb111:

  • Minimum deposit: ৳200 — via bKash, Nagad and Rocket
  • Minimum withdrawal: ৳800
  • Withdrawals are processed within 15 minutes to 2 hours
  • Every transaction is secured with SSL encryption
  • You can reduce your deposit limit at any time — takes effect immediately

Tips for healthy gaming

Follow these guidelines to build responsible gaming habits:

  • Set a fixed budget before you play and do not exceed it
  • Treat gaming as entertainment — not as a source of income
  • Do not play when you are tired, emotionally distressed or under the influence of substances
  • Take regular breaks and spend time away from the screen
  • Do not bet more in an attempt to recover losses
  • Talk openly with family and friends

Ways to get support

If you are struggling, do not hesitate to ask for help. bb111's support team and responsible gaming tools are always there for you.

Live Chat Support

bb111's Bengali-speaking support team is available via live chat 7 days a week, 24 hours a day. Open a chat for help with deposit limits, self-exclusion or any other responsible gaming matter.

Contact by Email

Email us at [email protected] for detailed support. Include your account name and a description of the issue and you will receive a prompt response.

Account Security

If you think someone else is using your account or you feel you are playing too much — contact support straight away. We will take the necessary action quickly.

Frequently asked questions

Answers to the most commonly asked questions about responsible gaming.

Log in to your bb111 account, go to the "Responsible Gaming" section in your profile settings, and set a daily, weekly or monthly deposit limit. Reducing a limit takes effect immediately. Contact live chat support for any assistance.

Your account cannot be reactivated before the self-exclusion period ends. Once the period is over, you will need to actively submit a request to reopen your account. For permanent self-exclusion, the account cannot be reopened.

A time-out temporarily closes your account for 24 hours to 6 weeks — suitable for a short break. Self-exclusion is longer-term, 6 months or more — applicable when you feel you have lost control over your gaming.

No. bb111 strictly enforces a 21+ age requirement. Opening an account or playing is completely prohibited for anyone under 18 or under 21. If age verification fails, the account is closed immediately.

Use password and PIN protection on your device and keep your bb111 login details secure. If a family member is having difficulties, contact us at [email protected] and we will help you take the necessary steps.

Your balance remains safe during self-exclusion. Contact our support team via live chat or email regarding withdrawal of any existing balance and they will walk you through the correct process.

Enjoy bb111 safely

Play responsibly and have fun. Cricket betting, slots and live casino at bb111 — all on your own terms.

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